Privacy Policy

DFW Air Quality Experts ("we," "us," or "our") respects your privacy. This policy explains what information we collect when you use this website or request an inspection, how we use it, and the choices you have. By using this site, you agree to the practices described below.

Information we collect

When you submit an inspection request or contact us, we may collect:

• Contact details you provide, such as your name, phone number, email address, and property location.
• Details about your request, such as the concern you describe (odors, allergies, mold, water or fire damage).
• Basic technical data your browser sends automatically, such as device type and general location, used to keep the site working and secure.

How we use your information

• To respond to your request, schedule an inspection, and provide our testing services.
• To contact you about your inquiry by phone, text, or email.
• To improve our services and the performance of this website.
• To meet legal, insurance, or documentation requirements related to a testing engagement.

How we share information

We do not sell your personal information. We may share it only with trusted parties who help us operate, such as an accredited testing laboratory analyzing your samples, or service providers who support our scheduling and communications, and only as needed to deliver the service you requested or as required by law.

Text messaging

If you provide a phone number, you consent to be contacted at that number, including by text, regarding your request. Message and data rates may apply. You can opt out of texts at any time by replying STOP.

Cookies & analytics

This site may use cookies and similar technologies to remember preferences and understand how visitors use the site. You can control cookies through your browser settings; disabling them may affect some features.

Data retention & security

We keep your information only as long as needed to fulfill the purposes described here or to meet legal and insurance obligations, and we use reasonable safeguards to protect it. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.

Your choices

• You may request access to, correction of, or deletion of the personal information we hold about you.
• You may opt out of marketing communications at any time.
• To make a request, contact us using the details below.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. Changes take effect when posted here, with the "Last updated" date revised accordingly.

Contact us

Questions about this policy or your information? Reach DFW Air Quality Experts, based in Waxahachie, TX, at 469-960-4638.